Managed IT
Day-to-day support, monitoring, patching, and user help for teams that need a reliable IT department without hiring one.
IT that just works. Quietly, for decades.
MageWorks is an independent IT consulting practice focused on Microsoft cloud, endpoint, and security. We plan it, build it, and keep it running for small and mid-sized businesses.
Twenty years with our longest-standing client. Most IT vendors don't last two.
A practice built on staying power
MageWorks is run by a senior cloud architect who's spent two decades doing the work directly: Microsoft 365, identity, endpoints, and the security around all of it. No account managers, no hand-offs. The person you call is the person who fixes it.
- Twenty years, one client Our longest engagement started before the cloud existed and has moved through every generation of Microsoft's stack since.
- Microsoft-certified, current Credentials across M365 administration, identity and access, endpoint management, and Copilot agent design.
- Direct access You get a single point of contact who already knows your environment, your people, and your history.
What we do
Six areas, one practitioner who's done all of them for real businesses. Engagements range from a single project to ongoing managed support.
Cybersecurity
Identity and access hardening, MFA and conditional access, endpoint protection, and security assessments grounded in Microsoft's stack.
Cloud & migration
Moving mail, files, identity, and workloads into Microsoft 365 and Azure, and tuning what's already there.
Networking
Firewalls, Wi-Fi, VPN, and remote access designed so the office works the same whether people are in it or not.
Backup & disaster recovery
Backups that are tested, not assumed. Recovery plans sized to how long your business can actually afford to be down.
IT strategy
Roadmaps, licensing decisions, and vendor evaluations, including where AI and Copilot fit and where they don't yet.
Why businesses stay with MageWorks
Institutional memory
After years in an environment, we know why things are the way they are. That context is what turns a three-day outage into a fifteen-minute fix.
Senior hands, not a help desk queue
The same architect who designs Microsoft cloud solutions for large healthcare organizations is the one answering your ticket.
Right-sized, not upsold
We recommend what a 25-person company actually needs. If the answer is "keep what you have," that's the answer you'll get.
"In twenty years I've never once worried about our IT. That's the whole point." Owner, long-standing MageWorks client
Start a conversation
Tell us a bit about your business and what's not working, or what you'd like to build. We'll reply within one business day.
rgallo@mageworks.co